Rates and prices:
All rates are per day and per apartment Preise. Bed linen, hand towels, and kitchen towels are present and will be changed, as needed. The rates include accommodations, heating, water, electricity, final cleaning, and all fees and taxes. The apartments are available the whole year through. Minimum stay: 4 nights. In the case of stays of less than a full week, we charge a surcharge of EURO 10.oo per day.
Children:
Children up to 2 years stay with us free of charge. On request, we can provide a travel cot, high chair and changing mat for a fee of €10 per day.
Resort tax:
The resort tax is not included in the room rates, and must instead be paid separately. The resort tax currently amounts to EURO 2 per person and night. Children under 14 years of age are exempt.
Arrival and departure:
Your apartment will be available for you starting at 3:00 p.m. on the day of your arrival. We request that you vacate your apartment by 10:00 a.m. on the day of your departure. Thank you!
Pets:
Pets are welcome here; we charge € 10.00 per day for your pet. Please let us know if you are bringing your four-legged friend with you
Advance partial payment:
When you have paid the required advance partial payment, we will send you a confirmation of reservation, after which you can consider your booking as binding. In the event you cancel, this advance partial payment will not be refunded to you.
Forms of payment:
You can pay onsite prior to your departure in cash, or by means of bank transfer. In the event that you nonetheless wish to pay in advance by bank transfer, we are including our bank contact data as follows.
Bank contact data:
Bank: Raiffeisenkasse Überetsch
Strahlerhof – Helmuth Rigott
IBAN: IT91P 08255 58160 000300017639
BIC/SWIFT: RZSBIT21048
Worry-free booking:
We recommend that you take advantage of our affordable “Roter Hahn” (“Red Rooster”) travel cancellation insurance. Then, in the event that you cancel, it will cover the cancellation fees. What better way to enjoy a worry-free holiday?
You can find all the important information about this travel cancellation insurance here: http://partner.europaeische.at/roter-hahn?AGN2=144865219
Cancellation conditions:
In the event that you are unable to begin the vacation stay that you have booked or are forced to cancel it, please note the following: When cancelling between three months and 29 days prior to the beginning of your stay, we will charge you for three days of your stay. When cancelling within the last 28 days prior to the start, we will charge you 100% of the total cost of your reservation. In the event that you fail to appear, we will charge you 100% of the total cost. The advance partial payment you have already made will count towards this.
If you depart prior to the scheduled end of your stay, both the days you have already stayed and the remaining days of your stay will be charged to your account. Please inform us as soon as possible if you are unable to begin your stay.
Covid-19 cancellation conditions:
If you are unable to begin your stay due to Covid-19 (because the area is declared a high-risk area, if travel restrictions are imposed, or if a quarantine is imposed by your country on travelers from Italy), you can cancel up to seven days prior to the scheduled start of your stay free of charge. Generally speaking, we recommend that you obtain travel cancellation insurance through our “Roter Hahn.” (hyperlink)
